a great reputation
The easiest way to get more positive reviews from your customers on sites like Google, Facebook and many more.
😍 "After 2+ years of absolutely 0 reviews on Google, we got over 30 reviews in only two months."
Scott F. | Peninsula Rain Gutters
Top rated businesses win more sales, at higher prices, with less work, and grow faster.
Win over twice as many reviews as competing tools with automated emails and text messages.
Getting reviews is tough, we've made it easy. All it takes is 2 clicks and 30 seconds. It's so easy your grandma can do it.
We detect if your customer hasn't left a review and send smart reminders — SmartAI review reminders win over twice as many reviews than competing solutions.
Our smart funnel will distribute your reviews on the sites where they'll be seen most, such as Google and Facebook.
Your customer stories become engaging social media posts, shared at just the right time to win new customers.
We'll share your best stories across social media so you can spend your evenings with your family, not Facebook.
NiceJob crafts perfect social media posts for you that drive up to 3x more engagement than sharing a text review.
See how many new potential customers have seen your customer stories, and which stories have been most effective.
Drive more website traffic and sales with customer stories and powerful website add ons.
Boost search engine rankings and sales by automatically publishing customer stories and reviews to your website.
We create a lead generation microsite for your company to help drive traffic and sales.
Show off your average ratings on major review sites and collect reviews anywhere with one button.
Reviews + photos = marketing goldmine.
Enhance your reviews with photos, comments, and tags to create more trust, social engagement, and sales.
Add photos to any existing review or new request to build trust. See reach greatly increase, driving more traffic.
Add product or service tags to your stories to increase their reach, and help you filter and sort them.
Add your own comments to any customer story, letting you quickly create a mini blog post or case study.
Start gathering reviews today. For free.
Hey there,
my name is Drew Simpson and I am a pastor turned advertiser, turned business reputation advocate.
Two years ago I set out to stabilize my friend's service businesses through consistent lead generation. What I found out was that they would be burning money by paying for ANY ads because their online business reputation—Mostly reviews on Google—weren't the best... I'll say it this way: Their online reputations were complete garbage.
So why does this matter?
When a business pay for ads, leads, or SEO and their online reputation is bad, it only harms their business. A business that has a a nonexistent or negative reputation online but is running ads just looks shady and damages its own reputation further.
With this in mind, I made the decision to keep my soul and pivot to reputation management. While we initially provided a review service for our clients, we quickly discovered that we could provide the same quality outcome—Honestly sometimes even better—at 1/100 the cost to our clients, and still make it profitable for us. Over 2020, we developed some amazing partnerships to provide discount access to the absolute best review software in the world--Our system is used and loved by over 15,000 companies!
Business takes a problem someone has, and solves that problem at a profit. When I set out to begin helping business owners I wanted to maximize my investment and multiply their impact. If your business does great work, it should have a great reputation. Unfortunetely, those that do great work often have poor reputations online. We want to magnify your capacity to solve people's problems in your community. It might be a simple task to take on, but it is a shockingly difficult one to carry out.
Thank you for caring for your community and for your reputation—You only get one.
I hope you already understand why this matters, so I'll give you 8 of the 74 reasons you should care about reviews. :P
Sleeping on the ground is free but I bet you bought a bed. Working out is free but I bet you've paid for workout equipment or even personal training before.
Asking for reviews is free, and honestly very simple. With your system, have you found great success at getting frequent reviews from your customers? There are those who are naturally have perfect teeth, great humor and are flawless at getting tons of reviews for their business online. For the rest of us there is Five Star. :D
All yours. Reviews are free and all belong to you forever. Try us out and if you don't like us, you keep all the results you got during your trial.
Nope. We don't even having your billing info on file, so...
We make a small margin on the software we give you access to. We purchase access in bulk, and are then able to turn around and sell access for a discounted rate to you.
We orginally set out to build our own software and provide this as a service, but we found a few companies--namely one called Nice Job--that had a solid business plan, ethical practices(not always true in the advertising space unfortunetely), insane support, and the absolute best software for managing reviews. Anything we put together wouldn't have been as good as Nice Job, which meant we couldn't sell with conviction. So, we made the decision to make a longer-term pivot and provide direct software access via Nice Job.
All said and done, we make a single digit % profit on our software access. Thanks for supporting us, gettin that rep and for sharing us with your friends. :)
This is called review filtering... Also known a review blocking.
This was a very common practice 10 years ago along with purchasing positive reviews. We do not support this.
Our conclusion from extensive tests done in 2017 and 2018 is that review filtering is not needed. The idea is to only let positive reviews get published, and then to have negative reviews go to you directly to try and fix. This is against TOS of Google and all other online sites and we don't suggest it.
All reviews are gathering from clients you have served recently--hopefully from clients you have completed work for within the last 48 hours.
With outh systems we see anywhere from 10%-50% conversion rate from job completion to review published. Factors that play into this depend on your adherence to best practices, the cost and length of the job, the industry your in, and more.
A companying serving 100 people a year could expect 10-50 reviews annually, whereis a company serving 500 a year could expect 50-250 reviews a year.
For companies that had a good review management system in place before onboarding with our platform, they were typically in that upper range to start off with given their experience and working systems. For those who have close to 0 reviews or no existing system, they saw on the lower end of that percentage. :)
Yes. Very much so.
Paying a company to post fake reviews(a review claiming to be a client that never actually was served by your business) or providing a incentive for actual clients to leave you a reviews(gift card, discount, etc...) is against everyone's TOS.
We do not do this. The reviews you receive are free and those reviewing you have received nothing. What you are paying for is the software, the research, plug and play state-of-the-art system to requesting and guiding your clients towards leaving you reviews.
Typically no, but for special situations we may be able to provide a very small discount. Situations that make qualify you:
Also, if you would be better served by another company, or even by a manual system, we will be the first to let you know!
We are bias here so we will just get that out of the way: You should never stop paying us. 🤣
Real answer is that it really depends on how your business and it's online reputation have changed since you started with us. If you're volume has dropped significantly, we would recommend taking a break("It's not you... it's me!").
You should always have new reviews coming in, but you may be best served by implementing a manual system
Typically no, but for specific situations we can.
This used to be our primary offering, but with tech is just so much easier to utilitze we rather do that!
We do not. We would love to, but we already provide our own discount that makes it quite tough to provide any meaningful amount. :)
Whether you have a quick question, would like a demo, or anything else. :)
By starting this trial, you're agreeing to accept the Five Star Factory Terms of Service.
"Working with Five Star has been a dream!"
-Scott F
